Privacy Policy for Viva Kai CIC

Last Updated: 09 April 2026

Welcome to Viva Kai CIC. We are Community Interest Company committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This policy explains how we collect, use, and protect your information when you use our app to find neurodivergent-friendly premises such as cinemas and restaurants.

1. Who We Are

Viva Kai CIC is the data controller responsible for your personal data.

  • Company Name: Viva Kai CIC (UK Company number 866403.)

  • Location: OFFICE 1236, 3 FITZROY PLACE

    1/1, SAUCHIEHALL STREET

    FINNIESTON,

    GLASGOW CENTRAL

    UNITED KINGDOM G3 7RH2.

2. The Data We Collect

To provide our recommendation service, we collect the following information:

  • Identity Data: Your name.

  • Contact Data: Your address and email address.

  • Health Data (Special Category): We never ask for formal diagnosis of any conditions. However, in order to support you, we do collect information related to potential disability (e.g., Autism, ADHD) and specific sensory or accessibility needs.

  • Location Data: Your current location (to find nearby premises).

  • Technical Data: Your device location, IP address, and device type

3. How and Why We Use Your Data

We use your data for the following purposes and under the following legal bases:

Special Category Data (Disability Information)

Because information about Autism or other Neurodivergent differences are sensitive "health data", we will always ask for your explicit consent before processing this information. You can withdraw this consent at any time via e-mail or by closing your account. This may limit our ability to provide a full service.

4. Location and Device Tracking

Our app uses your device’s GPS and location services to suggest nearby venues that meet your needs.

  • Consent: We will ask for your permission via a system pop-up before accessing your device location.

  • Control: You can turn off location services in your device settings at any time, but this may limit the our ability to provide the best recommendations.

5. Research and Product Improvement

We may use de-identified or aggregated data to conduct research on how premises can better serve the neurodivergent community and to improve our app's features. We do this to ensure Viva Kai remains a valuable tool for our users.

6. Marketing

If you opt-in, we may send you emails about new features, partner discounts, or neurodiversity news. You can "unsubscribe" at any time via the link in our emails.

7. Data Sharing

We do not sell your personal data. We only share data with:

  • Service Providers: Secure cloud hosting (e.g., AWS or Google Cloud) and email delivery services.

  • Legal Requirements: If required by UK law or regulators.

8. Data Retention

We keep your information only as long as you have an active account with us.

  • Account Deletion: If you delete your account, your personal data will be erased or anonymised within a maximum of 30 days, unless we are legally required to keep it.

  • Inactivity: Accounts inactive for more than [24] months may be automatically deleted.

9. Your Rights

Under the UK GDPR you have a range of rights:

  • Access: You can request a copy of the data we hold about you by e-mailing founder@vivakai.org

  • Correction: You can update the information we hold on you via the app.

  • Erasure: You can ask us to delete your data by closing your account.

  • Withdraw Consent: You can withdraw your consent for the processing of your health data or marketing at any time by contacting us at founder@vivakai.org

If you have any other concern, please contact us first at founder@vivakai.org . If we cannot resolve it, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Children’s Privacy

Via Kia is intended for users aged [18] and over. If you are a parent or guardian providing data on behalf of a child, we process that data with your consent.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.